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Saturday, March 8, 2025

ProjectDox unavailable in Orlando for system upgrades from January 3-13

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Mayor Buddy Dyer, City of Orlando | City of Orlando website

Mayor Buddy Dyer, City of Orlando | City of Orlando website

The City of Orlando has announced a temporary unavailability of its digital plans submittal and review platform, ProjectDox. The service will be offline from Friday, January 3, 2025, at 5 p.m. until Monday, January 13, 2025, at 8 a.m. to allow for essential system upgrades.

During this period, users and staff will not have access to ProjectDox or be able to perform any related actions. However, the city's Permitting Services office will remain open during regular business hours to assist customers with other services both online and in person.

City Hall is located at 400 South Orange Avenue in Orlando, Florida. The contact number is 407-246-2121. Operating hours are Monday through Friday from 8 a.m. to 5 p.m., excluding observed holidays.

For further information or assistance during the outage, residents can reach out through the city directory or subscribe to city news updates via Downtownorlando.com.

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